You are welcome to make a payment at any time; however, access to amenities will only be granted once your account balance is paid in full. Please note that we do not accept payment plans.

HHPOA members can obtain vehicle stickers by visiting the office during business hours. To register your vehicle, please follow these steps: Present a valid, government-issued ID for identity verification. Provide your vehicle registration, ensuring the vehicle is registered in your name. Once verified, your vehicle will be entered into the system and a sticker will be issued. Repeat the process for each additional vehicle you wish to register.

You may add any family member or friend to your subaccount. However: HHPOA property owners cannot be added as subaccount users Members not in good standing are not eligible to be on a subaccount

Annual dues assessments will be mailed out in March 2025. You can also view your bill anytime on the Hickory Hills Portal by navigating to: Profiles → Billing Activity

Yes! The clubhouse is available for rent exclusively to HHPOA MEMBERS IN GOOD STANDING.To reserve it for a private family event, the following are required: $100 rental fee $100 refundable deposit Proof of event insurance You can find the Clubhouse Rental Agreement in the Docs/Forms section.

Yes. Members who are not in good standing—including their family members and children—are not permitted to be guests of another member for the use of HHPOA amenities.

You do NOT need to register your guest if: The guest is coming to meet you at your property You are accompanying your guest to an amenity in your registered vehicle You DO need to register your guest if: You are giving your guest your FOB to use amenities without you (e.g., they want to use the pool alone) You are accompanying your guest to an amenity, but you are riding in their vehicle To register a guest, log in to https://portal.hhpoa940.org, go to Profile → Guests, and complete the form. Once submitted, print the guest pass and place it on the dashboard of your guest's vehicle.

If an unregistered guest is stopped for violating HHPOA rules, they will be asked to identify the member they are visiting. If they refuse to provide that information, they will be asked to leave the community. If they refuse to leave, the police will be contacted for trespassing. Their license plate will be recorded, and if they return to the property, law enforcement will be notified for trespassing. Reminder: Members are responsible for the conduct of their guests. Always register your guests to avoid issues.

Non-owner codes were issued to individuals living in a home but not listed as owners. These codes were deactivated on June 1st, 2024. If you still need access, please ask the property owner to create a sub-account for you, as outlined earlier in this Q&A.

A resale certificate is required when selling a property within the Hickory Hills Property Owners Association. This document provides the title company and buyer with important information, including any outstanding balances owed to the HOA. It also includes the Association’s right of first refusal. To obtain a resale certificate: Complete and submit the Resale Certificate Request Form, available in the HHPOA Forms section. Pay the required $250.00 certificate fee. Ensure the form is filled out completely to avoid delays.

Payment Options: Mail a check or money order Pay in person at the office using a check, money order, or credit card Please note: A 3.5% processing fee applies to all credit card payments.

Improved Lot: $860.00 per year Unimproved Lot: $430.00 per year Rental Property: $1,860.00 per year

Annual assessments (yearly dues) are required to maintain your membership in good standing, which is necessary for access to community amenities. These dues help fund essential services such as road maintenance and amenity upkeep. Due Date: April 1 each year Grace Period: 30 days (until May 1) Fiscal Year: April 1 – March 31 Per Article X, Section 10.04 of the Covenants, any assessment not paid within 30 days of the due date will begin to accrue interest at a rate of 15% per year. You can view your assessment through the Hickory Hills Portal under Profiles → Billing Activity, or refer to the physical bill that will be mailed to you.

The community is governed by the following documents: HHPOA Covenants HHPOA By-Laws HHPOA Rules and Regulations You can find all of these in the Governing Documents section.

Members NOT in good standing are not permitted to use community amenities.

If you don’t already have an account, you’ll need to create one using the code included with your annual assessment. If you’ve misplaced or never received your code, please email office@hhpoa940.org with your name and property address, and we’ll resend it to you.

No. Each member must present a valid government-issued ID to pick up their own FOB. You cannot pick up a FOB on behalf of someone else. If you're unable to visit the office during regular hours, please call 570-443-8108 to see if alternative arrangements can be made.

Your landlord must first create an HH Portal account. Once their account is set up, they will need to follow the steps outlined in "How Can I Request Additional FOBs?" to add you as a subaccount and submit a FOB request on your behalf. If your landlord has any issues, they should contact the office for assistance.

To pick up your FOB, you must: Present a valid government-issued ID Provide vehicle registration, if requested Only the individual whose name is on the FOB request may pick it up. You may not pick up a FOB for someone else. If you need special arrangements, please contact the office at 570-443-8108 or email office@hhpoa940.org.

No. A single FOB provides access to all community amenities, including the pool, trash area, and clubhouse bathroom doors.

Payment for FOBs is due at the time of pickup at the clubhouse.

You must be at least 16 years old and have a valid government-issued ID to receive a FOB.

To request additional FOBs, follow these steps: Log in to your HH Portal Account Navigate to Profile → Sub-Accounts In the upper right corner, click Add Code Select the property you wish to add the person to Enter their name and email address (if available) Click the Add Code button A code will be generated—share this code with the person you’re adding Have them visit https://portal.hhpoa940.org/create/account/ to create their account Once their account is set up, log back into your portal and submit a request for their Key FOB

You will receive a phone call when your FOB is ready for pickup. If you have questions about the status of your request, please contact the office during business hours at 570-443-8108.

Each owner is entitled to one FOB and may request one additional FOB. For example, if a property has two owners, each may receive one FOB and request a second—allowing for a maximum of four FOBs per property. Please note: You are responsible for the use and management of all FOBs issued under your name or any associated subaccounts.

Sign in to the portal: https://portal.hhpoa940.org Once logged in, click on Tickets Select Create a Ticket Confirm your information Choose Request Key Fob as the ticket type Click Submit You will receive a phone call when your FOB is ready for pickup.

FOBs can be purchased using the following payment methods: Check Money order Credit card (a 3.5% processing fee applies) Please note: Cash is not accepted.

Yes, you are welcome to bring guests to the pool. If your guests are arriving without you and are not using your registered vehicle, you must register them as a guest through the portal: Visit https://portal.hhpoa940.org Go to Profile → Guests Add the guest's information Once completed, print the guest pass and place it on the vehicle dashboard Important Notes: Members not in good standing—including their family members—are not permitted to use the pool or any community amenities Members are responsible for the behavior of their guests. Any rule violations by guests will be attributed to the member who brought them

Card FOB Description: Similar in size to a credit card or hotel key card. Slim design fits easily in a wallet. Note: Cannot be punched or modified for use on a keychain. Cost: Free for owners less than a year, $5 for non-owners Key Chain FOB Description: Small, round, and roughly the size of a quarter. About as thick as a bottle cap. Easily attaches to a keychain. Cost: $15 for owners, $20 for non-owners

Your key FOB will be activated for limited Payment Plan access to the amenities once your first payment has been received.

Once the Gate System is Activated, Your Guests Can Reach You in the Following Ways: PIN Code: You may share your personal PIN code with your guest for entry when needed. FOB Access: If you have a frequent visitor or family member who regularly comes to the property, you can create a subaccount for them and request a FOB on their behalf.

A $500 fine will be issued if you forcefully enter, tailgate through, or interfere with a functioning gate. Additionally, you will be responsible for the cost of any damages caused.

The exit gate will continue to operate automatically, opening upon approach as it has in the past. The entrance gate, however, will remain inactive until it's ready for activation. We currently anticipate that happening by July 7, 2025, though this date is subject to change.

No! All members—regardless of standing—can create an HH Portal account to request a Key FOB. Creating a portal account also allows you to obtain a PIN code for guest access. If you choose not to use a PIN code, you’ll need to personally use your FOB to let guests in.

In the event of a power outage, the gates are equipped with backup batteries that allow them to continue operating. If the batteries are depleted, the gates will automatically move to the open position. Once power is restored, they will return to their previous operational state.

The gates were installed on Monday, December 9, and Tuesday, December 10 in 2024. ​

We are coordinating with the relevant companies to ensure they have the necessary access. Additional updates will be provided as details are finalized.

Once the gate system is activated, there will be four ways to gain access: License Plate Recognition: An AI-powered camera will read the license plates of registered vehicles with HHPOA and automatically open the gate. FOB Access: You can use your assigned FOB to enter. PIN Code: Each user will have a personal PIN code, which can serve as a backup if you forget your FOB or need to provide temporary access to a guest. Video Intercom System: A video intercom will connect to the front desk during office hours or to the HHPOA board, allowing for communication and remote gate access.

The pool is scheduled to close on Labor Day — Monday, September 1, 2025. However, the season may be extended depending on weather conditions.

The pool is scheduled to open on Memorial Day — Monday, May 26, 2025.

Pool Hours: 10:00 AM – 8:00 PM (daily) Clubhouse Bathroom Access: 10:00 AM – 8:30 PM (daily)